Problems with Albert? Try these.
The documentation should cover everything you are concerned about. From a users point of view the user guide explains how to use Albert. Developers will find informations about the development of albert too.
The Albert Launcher Chat in Telegram is most convenient source of support if the documentation did not help you. All users are invited to join and stay in the channel to build a vivid community.
The #albertlauncher channel on irc.freenode.net is another place where you can get help. This place is more about the technical things. Github regularly pushes events from the repo in this channel. As in the telegram chat all users are invited to join and stay in the channel to build a vivid community. If you have no IRC client there are web clients too.
If you wonder why Albert does this and that check out the source code to see how things work under the hood. If you think you encountered a bug, file an issue or check if somebody did already.